dvd rom problems
the dvd rom is designed to play on all computer dvd rom players
it will also play on most european dvd stand alone (set top) players but not on USA set top players

faq


why is the dvd is not recognised by my computer?


check that you have appropriate dvd playing software and hardware on your computer by playing another dvd on it.
check that your dvd player can play dual layer disks (these dvds have more than 5 gb of information on them).
try playing the disk on another computer system.
make sure the disk is not scratched and is clean.
if none of these work then contact us on info@billycowie.com

why will the dvd rom will not play properly on my european PAL set top box?


the anarchic dance dvd rom takes the dvd specifications to the limits in terms of its structural complexity (number of tracks, number of menus, internal links). some manufacturers knowing that most dvds are very simple build machines that don't comply to the agreed specifications but can still play back 99% of commercial dvds which usually have only a few tracks and menus. consumers encountering a more complex disk that won’t play assume the disk is faulty and return it - disk manufacturers therefore further simplify their disks and a vicious circle continues. the anarchic dance dvd rom could not be this simple due to the necessity of referencing the many chapter references. some manufacturers will supply firmware updates for their players otherwise you my need to use a different dvd player or a computer dvd system.


can I view the men in the wall extracts in 3d?


the single screen men in the wall extract can be viewed in 3d if you wear a pair on normal anaglyph green/red glasses (blue/red glasses will also work). The 3d effect works best when viewed on a computer monitor or laptop rather than set top dvd .


why does the fetching bride piece not appear on the works menus?


because this piece contains strobe effects we decided to make it a little more difficult to access so that for instance a child would be less likely to play it. the piece can be found in the index menu and also in the individual chapter references for it.